A Lesson in Taxi Service of Minneapolis

On Saturday night, I went out to downtown Minneapolis for some drinks and good times with good friends.  It was a grand time until we decided to head out and find a cab for the drive home.

Now this may have been an oversight on my part but I did not have any cash for this cab fare.  Perhaps it is the fact that cabs in Chicago always accept plastic payment, in addition to my expectation that all cabs accept credit cards as payment (especially if you can see the credit card machine of the dashboard)…Saturday night around 2:30am while it was 6 degrees outside and snowing, cabs didn’t seem to like to the idea of someone using a credit card.  We’re talking about a $20 fare here so I had no doubt a credit card would be accepted.

The first cab we hopped into seemed like a nice enough guy.  He drove for a while, then spontaneously asked if we had cash.  I’m not entirely sure what made him ask the question, given that the fare was already up to $8.  We made the mistake of answering the question with “No, but you accept credit cards, right?”

His reply was “No! No! No!  No accept cards today.  You have cash?”  I responded honestly once again “No cash.  Just card.  Why don’t you accept credit cards today?”

He slowed his taxi and said “No accept cards today.”  I again asked, “Why not today?  Do you accept cards any other day?”  He said, “Yes, but not today.  Not now.  You have cash?”  I said, “No, we don’t have cash.  You can just run the card with your credit card machine right there when we get to our destination and everything will be OK.”  Needless to say, he pulled into a parking lot (less than half way to the final destination), stopped the meter and said “OK, that will be $8.00.”  So, I reached into my wallet, pulled out my credit card and handed it to him.

Did I mention the sign on the back of the driver seat explaining how he accepts credit cards?  Anyway, he refused my card and repeated the fare total again (”No, that will be $8″).  So, I handed him my credit card again.  He handed it back so we exited the taxi cab.  Despite the sign on the back of seat explaining about how he accepts credit cards and the credit card machine on the dash, he kicked us out of his cab and into the cold, snowy weather.

Now, it’s nearly 3:00am, snowing and freezing cold outside.  We’re less than halfway home.  We end up getting into another cab about 15 minutes after the other guy threw us out into the cold.  Now as we all know, I am new to Minneapolis, so as a result, I am new to the bitter cold temps.  I’m used to 25 degrees being my base “cold temp”…

Obviously, I contemplated lying to this new guy about having cash because I really wanted to get my slightly drunk self home.  He also had a sign on the back of his seat about how he accepts credit cards.  He begins driving and asks if we had cash.  I made the mistake of being honest again and explained that I only had a credit card.  He turned his cab around in the middle of street and started driving back to where he picked us up.

At this point I was just pissed off.  Why is there a sign that states you accept credit cards but for some reason right now you DO NOT accept them?!  I yelled “Stop the cab right here if you’re going to kick us out!”  He kept driving further from my home so I was left with no choice but to raise my voice and yell, “Stop the fucking cab right here!”  More than likely in fear of his own life, he immediately stopped the car and politely told me to get out of his cab.

Just for the record, I am not a violent person.  Also, I try to be a very nice, polite individual for the sake of humanity.  However, when it is flippin’ cold outside, snowing, windy, and may or may not have had a few adult beverages on a Saturday night… and you are hindering my ability to arrive at home where my warm bed is waiting patiently for my presence… I might raise my voice and be very angry with you.

Now it is nearly 3:30am and I am standing outside with snow piling up on my head.  Another cab finally stops.  I had already decided at this point that I will have “cash in my pocket” if anyone asks until I am sitting on the street in front of my house.  I will feel bad but survival called for the tiny lie.  Luckily, the third cab driver did not ask whether or not we had cash.. but to add an extra element to the situation, the third cab driver talked about his financial situation and consequential troubles the entire ride.  He talked about how he wasn’t making the kind of money that he would like to in Minneapolis and wanted to move his driving to a larger city such as Chicago.

So, we finally made it home.  When it came time to pay I handed him my credit card as payment.  Turns out he really didn’t accept credit cards.  I handed him my business card, explaining that I could meet him anywhere in the city tomorrow to pay him cash plus some extra for doing this to him.  He handed my business card back to me and said that it would be all right and to please get out of his cab.  I apologized profusely and exited the taxi cab.

I made it to the safety of home.

Hmm… Who wonders if I will have cash for a cab next time?

8 Responses to “ A Lesson in Taxi Service of Minneapolis ”

  1. Ya they can be a pain in the ass sometimes. And on top of the credit card debacle which I’ve actually had happen to me too… why in the world do Minneapolis cab drivers not use the f**kin light on the top of the cab. In NYC if a cab driver has his light on this means he’s available, if it’s off it means he’s not available because he’s off duty or already has passengers? I really can’t figure this one out… instead we all stand out on the corner trying to flag down full cabs. It’s ridiculous to say the least!

    Oh and Drew, another Minneapolis cab tip specifically for downtown… always leave the bar by 1:45AM. If you don’t you’re screwed and could be outside for hours in the cold. You leave just that 15 minutes ahead of time and you’ll easily walk outside almost any bar and jump right into a cab.

    Well, sounds like you’re learning the ropes of the Twin Cities even if it is the hard way. At least if gave you a funny blog post to write. :)

  2. The cabs in Minneapolis suck… they are expensive as well.

    Hopefully you have a better experience the next time!

  3. Wait… I not satisfied with the story. I want more. Why don’t they accept cards???? This question must have an answer. Is no one as curious as I am?

  4. I have to admit I had no idea because I have never tried to pay a cabbie here with a credit card! But wow, good to know! Bryan’s suggestion is a good one though - leave at 1:45am, ESPECIALLY in the dead of winter. Wandering around 1st Ave in June isn’t quite as awful, but in Feb? Ugh.

    Good luck!

  5. Drivers who actually take cards will say they don’t because if you pay with a credit card, their tip gets taxed and they don’t get it right away. Around bar time, they can always get another fare that WILL pay in cash.

    If you’re ever taking a cab at a non-”peak” time, like if you have to go the airport, they’ll always take your card.

    It sucks, but it’s the way of the Cities.

  6. They are driving rogue. You can always tell when they will only accept cash.

    Un-taxed dollars.

    Your best bet is to identify which cab-co it is and call the switchboard for that company and ask if the numbered car is actually ‘on-call’. If they are, and still don’t accept your CC, then tell the cabco or call Visa and they will take care of it.

  7. I can’t say I’ve ever recalled one cab ride in this town.
    At least not enough to know how I paid.
    But yeah, you’ll find that there are still a cadre of places in town who still don’t do the plastic thing.

  8. aww… love. cincinnati wouldn’t do that to you! love and miss ya!

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